Privacy Policy

Última actualización: 05-May-2023

Fecha de entrada en vigencia: 05-May-2023

1. Introduction

At iptrix (\”we,\” \”our,\” or \”us\”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://iptrix.com (\”the Site\”) or use our design services. By using our website and services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect various types of personal information to provide and improve our services:

• Personal Information: When you register, make a purchase, or subscribe to our services, we collect your name, email address, phone number, billing address, and payment information (e.g., PayPal account details or credit card information).
• Non-Personal Information: We also collect non-identifiable information such as IP address, browser type, device information, and usage data to help improve the functionality of the website.
• Cookies: We use cookies to enhance your experience on the website. For more details, see our Cookie Policy.

3. How We Use Your Information

We use your personal information for various purposes, including but not limited to:

• Processing Transactions: To complete your purchase and deliver the services you request (e.g., logo and banner design).
• Customer Support: To provide support, answer inquiries, and resolve issues.
• Marketing and Communication: With your consent, we may use your email address to send promotional offers, updates, and newsletters about our services.
• Improvement of Services: To improve the user experience on the website, conduct analytics, and personalize content.
• Legal Compliance: To comply with legal obligations, prevent fraud, and protect our rights.

4. How We Protect Your Information

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Some of these measures include:

• Secure servers and encryption for sensitive payment data.
• Regular security audits to identify vulnerabilities.

However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your data in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (e.g., PayPal, payment processors) to facilitate our services, process payments, and handle transactions.
• Legal Requirements: We may disclose your information if required by law or to respond to legal requests, such as a court order or a government investigation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

6. Payment Processing with PayPal

When you make a payment through PayPal, your financial data will be processed by PayPal in accordance with their Privacy Policy and User Agreement. We do not store or process any of your credit card or PayPal account information directly. PayPal may collect additional data required to process payments and resolve disputes. By using PayPal to make payments, you agree to their terms and conditions.

7. Your Data Protection Rights

Depending on your location, you may have the following rights concerning your personal information:

• Access: You have the right to request a copy of your personal data that we hold.
• Correction: You can request the correction of any inaccurate or incomplete personal data.
• Deletion: You may request the deletion of your personal data, subject to certain exceptions.
• Withdrawal of Consent: You can withdraw your consent to receive marketing emails at any time by following the unsubscribe instructions in those emails.
• Opt-Out: You have the right to opt out of certain cookies by adjusting your browser settings.

To exercise any of these rights, please contact us at iptrix@support.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those external sites. We encourage you to review the privacy policies of those websites before providing any personal information.

9. Cookies and Tracking Technologies

We use cookies to enhance your user experience, analyze site usage, and offer personalized content. For details, please refer to our Cookie Policy.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

11. International Transactions and Data Protection

If you are located outside the United States, please note that your data will be transferred, processed, and stored in the United States. By using our services, you consent to this transfer.

For users in the European Union or other regions with data protection laws, we comply with the General Data Protection Regulation (GDPR) for the protection of your data. You have the right to access, correct, delete, or limit the use of your personal data in accordance with GDPR.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with an updated \”Last Revised\” date. Please review this policy periodically to stay informed about how we are protecting your data.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights concerning your personal data, please contact us at:

• Email: iptrix@support.com
• Phone: 34 632 08 80 57
• Mailing Address: Carrer de Pedret, Girona, , 17007, España

14. Refunds and Disputes

In accordance with our refund policy, we aim to resolve any issues related to transactions promptly. However, please note that PayPal\'s policies regarding chargebacks, refunds, and disputes will govern any such processes. If you initiate a dispute or chargeback through PayPal, PayPal\'s terms and conditions will apply.