Terms of Use

1. Introduction

Welcome to iptrix! By using our website at https://iptrix.com, and accessing or using our services, you agree to comply with and be bound by these Terms of Use. These terms apply to all users who access or use our services, including those who purchase design packages through PayPal or any other payment method provided.

2. Payment Terms

• Payment Methods: We accept PayPal, debit/credit card payments, and other secure payment gateways available on our website at https://iptrix.com.
• PayPal Transactions: All PayPal transactions are subject to PayPal’s terms and conditions. By using PayPal as a payment method, you agree to comply with their user agreement and policies.
  • PayPal Rules: Customers must adhere to PayPal’s policies regarding disputes, chargebacks, and refunds. If a payment is disputed or reversed through PayPal, iptrix may withhold the service until the dispute is resolved.
  • Processing Time: PayPal payments are processed immediately and will reflect in your iptrix account once the transaction is successful.
  • Currency: Payments are processed in [insert currency, e.g., USD, EUR] unless otherwise stated. PayPal’s conversion fees may apply for international transactions.

3. Refunds and Cancellations

• Refund Policy: We offer refunds for design services within 7 days of receiving the final design, provided you meet the following conditions:
  • The design has not been approved or used by you in any form.
  • You have not received the final design files (e.g., logo, banners, etc.) in full.
• Refund Requests: Refund requests must be submitted via email to iptrix@iptrix.com. We will review the request and process a refund according to our policy.
• Chargebacks: Customers who file chargebacks through PayPal must first attempt to resolve the issue directly with iptrix. If the chargeback is found to be invalid, iptrix reserves the right to dispute the chargeback and suspend the account.

4. User Responsibilities

• Account Accuracy: Ensuring users provide accurate and complete information is a basic requirement and complies with PayPal’s general policies for user conduct and providing accurate transaction details.
• Use of Services: PayPal requires that users comply with applicable laws. Your terms prohibit unlawful activities, which is a necessary clause in the Terms of Use.
• Intellectual Property: You clearly mention the ownership of designs and the transfer of rights upon full payment, which protects your intellectual property and complies with PayPal’s guidelines for merchants who deal with intellectual property.

5. Privacy and Data Protection

• Data Collection and Privacy: Complying with data protection regulations, including referencing your Privacy Policy, is critical. PayPal requires merchants to protect their customers’ personal data and to be transparent about how data is used. You’ve mentioned this explicitly in your Terms of Use, which aligns with PayPal’s requirements.
• PayPal and Personal Data: It’s essential to clarify that PayPal processes financial data. This is accurate and compliant, as PayPal’s Privacy Policy governs the handling of transaction data, not your website. Your statement ensures that there is no confusion about data storage, which is important for privacy compliance.

6. Contact Information

If you have any questions or concerns regarding these Terms of Use, please contact us at:

• Email: iptrix@iptrix.com
• Phone: 34 632 08 80 57
• Mailing Address: Carrer de Pedret, Girona, , 17007, España